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HSQ Technology Secures ISO certification

Employees of RailWorks subsidiary HSQ Technology earned the ISO 9001:2008 certification from the International Organization for Standardization (ISO), which maintains international, standardized measurements for quality in business processes.

A banner in the manufacturing area of HSQ Technology denotes its designation by a noted global authority as a quality organization.

“HSQ Technology In Control: An ISO 9001:2008 Company,” declares the signage in the company’s headquarters in Hayward, Calif. The RailWorks subsidiary earned the coveted certification in February 2012 from the International Organization for Standardization (ISO), which maintains international, standardized measurements for quality in business processes.

Over the years, HSQ had gone about business in a manner that was already consistent with ISO standards. So gaining the ISO designation wasn’t so much of a leap in terms of changing processes as it was documenting them.

“We had most of the specs in place already,” says HSQ Technology President Hal Spence. “We had the HSQ procedures; we just didn’t have the certification. It covers manufacturing all the way from the design, parts we purchase, inspections, tests and documentation.”

With its achievement, HSQ matches other industry leaders who are upholding the high standards of the ISO. That group includes PNR RailWorks’ Signals & Communications division, which earned ISO 9001:2008 designation in January 2011.

Like PNR RailWorks, HSQ recognized that the ISO stamp of approval would strengthen new business opportunities. “Ten years ago,” says Hal, “we were getting lots of jobs to bid on where the specs required the manufacturer to be ISO-9001 certified. I started thinking about it and looking at working toward the certification about eight years ago. After a couple of starts and stops, I put it in my business plan in 2011. Congratulations to our team.  We finally did it.”